Mission and Values

Mission: To offer affordable, high quality, non-crisis care to improve the mental health of our diverse clients, their families and their communities.

Impact: Improved overall mental health and wellbeing of all residents of the Central Okanagan who seek support, leading to measurably stronger, healthier communities.

Core Values: In our relationships with our clients and each other we seek to uphold the following values.

Trust: We are honest and ethical in our engagement with others, and treat every individual with courtesy, compassion and dignity. We value and hold the confidentiality of our clients.

Collaboration: Our staff work jointly within the counselling team and in their work with clients, their families and our community to foster success.

Client Centred: We approach all clients with unconditional positive regard, empathy, and genuine support to ensure client well being and independence.

Accessible: We aim to make our counselling services available to all clients based on their unique individual needs.

Inclusive: Our services are available to all persons regardless of age, gender, race, culture, ethnicity, sexual orientation or socio-economic status.

Feminism: We strive for the political, economic, personal, and social equality for all sexes and genders.