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Mission and Values

Mission: To offer affordable, high quality, non-crisis care to improve the mental health of our diverse clients, their families and their communities.

Impact:  Improved overall mental health and wellbeing of all residents of the Central Okanagan who seek support, leading to measurably stronger, healthier communities.

Core Values

In our relationships with our clients and each other we seek to uphold the following values.

Trust: We are honest and ethical in our engagement with others, and treat every individual with courtesy, compassion and dignity. We value and hold the confidentiality of our clients.

Collaborative: Our staff work jointly within the counselling team and in their work with clients, their families and our community to foster success.

Client Centered: We approach all clients with unconditional positive regard, empathy, and genuine support to ensure client well being and independence.

Accessible: We aim to make our counselling services available to all clients based on their unique individual needs.

Inclusive: Our services are available to all persons regardless of age, gender, race, culture, ethnicity, sexual orientation or socio-economic status.

Feminism: We strive for the political, economic, personal, and social equality for all sexes and genders.

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