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The Kelowna Family Service Centre Society was incorporated as a non-profit charitable society in November 1986, spearheaded by the late Dr. Frank McNair. In 1987, the Kelowna Family Centre was awarded its first contract with the Ministry of Health. The focus of the Centre has always been one of providing counselling and education – making a difference in the lives of individuals, families, and the community.

The agency has undergone many changes over the years, including a move from the original Park Road location in Rutland to the present downtown Leon Avenue location. The number of programs grew from the original child and youth counselling contract to include adult services, men’s groups and services for women in abusive relationships. Today the Centre has a broad funding base, including several government ministries and community grants. The area that is served by the Centre extends from Peachland to Oyama with a total population of approximately 175,000.

A CARF three-year Accreditation was awarded, in January 2016, to the Kelowna Family Centre for out-patient & prevention programs. CARF accreditation demonstrates the Kelowna Family Centre’s quality, accountability, and commitment to the satisfaction of the persons served. An organization receiving the highest level of CARF accreditation has undergone a detailed peer review process and has demonstrated to a team of surveyors, during an on-site visit, its commitment to providing programs and services of the highest quality. For more information on CARF, visit

The agency is respected for its accountability to the community, responsiveness to community needs, and collaboration with other community services. It is a welcoming, safe and confidential environment.

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